Remote Support
Remote IT support allows us to fix most IT problems by remotely connecting to your computer. This means we can access your computers for maintenance and support without being physically in the room with you. Once connected, we take control of the computer being serviced and perform any task required, such as installing updates or troubleshooting. We can fix most IT problems using a remote connection, except in cases where the computer won’t turn on, hardware failures and Internet access problems. In these cases, we can do the work on site or you can bring your computer to us.
WHAT PROBLEMS CAN WE FIX WITH REMOTE ACCESS?
- Installing, reinstalling and updating software
- Installing and configuring peripheral devices, such as a printer
- Removal of viruses and malware
- Removal of unused software
- Performing data backups, such as Outlook email backup
- Completing software and hardware audits of your computer
- and much more…
As well as being both cost and time efficient, remote support is also user friendly and can be setup on your computer within seconds. So for expert technical support at any time follow the steps below to download this beneficial support solution.. Whatever computer problem you need fixed, we can help! Check out our services to find more information of exactly the kind of computer repair service you’re looking for, or fill out our Ask a Question form and one of our trained managers will be happy to help!
If you require remote desktop or laptop support, enter the session ID given to you by your technician.
If you need remote support for your smartphone or tablet, download the Apple or Android app from the links below and then enter the session ID given to you by your technician.
Why choose us?
These are some of the reasons why customers choose us.
