Remote IT support services

Chat, Phone & Remote Support

From: £40.00

Fast remote support
Do you have access to the internet and urgently need help from a computer professional?
We can solve your problem within the next few minutes.
The detailed procedure you need to follow to start a remote support session will be emailed to you.

You can only take advantage of Remote IT support services if your laptop or computer has access to internet sites.

  • Working hours are 09:00 -18:00, Monday to Friday.
  • All work outside working hours is paid at 1.5 times the normal hourly rate.
  • This includes evenings, weekends and bank holidays.
  • If you need urgent assistance, we provide a same day Remote Support service. Just get in touch with us

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Description

With secure remote access to your systems, our team of friendly engineers will be able to investigate your problems as if they were sitting at your desk, and in over 90% of cases will be able to find and fix the problem immediately. We provide Remote IT Support Services worldwide.

What are the benefits of using a Remote IT support service?

The biggest advantage is ease of use and efficiency. If you have a problem or issue, you probably want it resolved as quickly as possible.
Using Remote IT support services, we can start solving your IT problems instantly. So once you download and run our remote support software, we can connect and see what you see on your computer screen.
In many cases we can fully diagnose and fix software and network problems with remote support, saving you time – we won’t have to travel to you. It will also save you money – we don’t charge for remote support. You only pay for the time it takes to do the work. We provide Remote IT Support Services worldwide.

What IT problems can be solved by Remote IT support services?

Problems that can be solved by remote IT support services:

  • virus removal
  • installation, reinstallation and updating of software
  • removal of unused software
  • setting up new email accounts
  • running backups, such as backing up Outlook emails
  • setting up wireless networks (for example, changing your SSID or wireless key)
  • setting up VPN and remote access
  • completing an audit of your computer software and hardware.

As well as saving time and money, remote IT support services are easy to use and can be provided on your computer within minutes. So for expert technical support at all times, follow the steps below to download this cost-effective solution.

How our online Remote IT support service works
Schedule an Appointment
You can book an appointment on this page above. If you need a quick solution, book a 30-minute session. For a few problems, book a 60-minute session and if you’re not sure what solution you need, call our support team on 0203 695 2175.
If we can’t solve your problem during a pre-paid remote session, we’ll ask you if you want to continue the session, for which you’ll be billed accordingly.
Get Connected
Please go to LiveChat or call our support team on 0203 695 2175 at an appointed time. A technician will guide you through the connection process and connect to your computer safely and securely via remote access.
You are in control of the connection process at all times and can terminate it at any time.
Sit Back and Relax
Once connected via remote access, the specialist will look at the problem you want to solve and get to work. Most faults are usually repaired within half an hour, but if the work takes longer the technician will advise you of an additional charge. Once the work is completed, the technician will make sure you are satisfied and disconnect from your computer.
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Service Guaranteed
We offer a 7-day money back guarantee, so if we are unable to fix your problem, you will receive an immediate full refund. What’s more, if your problem recurs within 7 days, we’ll fix it again, free of charge. Customer service is important to us, so if a problem can be fixed, we will fix it.

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